The Exchange Recovery Manager helps you export mailbox data from EDB files, Live Exchange (on-premises)/ Office 365, and Outlook profile to a new or existing PST files, or Outlook profile. The steps are:
Step 1: Add EDB files, Live Exchange (on-premises)/ Office 365, or Outlook profile as the source
To migrate data from EDB files, live Exchange (on-premises)/Office 365, or Outlook profile, they need to be added as the source.
When you open the Exchange Recovery Manager, the Welcome screen will appear. Here, you can add Offline EDB file, Live Exchange (on-premises), Office 365, or Outlook profile as the source.
Note: If not open, you can click the Add Source button to open this dialogue box.
To add offline EDB file as the source
To add EDB files as the source:
In the Add Source dialogue box, select Offline EDB File and then click Next.
Click Browse and select your EDB file and click Next.
Note: If you don’t know the location, you can also search for EDB file(s) by using the Search option. It will automatically fetch all the EDB files present in the specified local system drive. Select the desired EDB file and click Next.
You have two options to scan the EDB file (Standard Scan or Deep Scan). Select the required option and click Next.
The EDB file gets added as the source file, and all its mailboxes get displayed. You can preview its content.
To add Live Exchange (On-Premises) or Office 365 as the source
In the Add Source dialogue box, select Live Exchange (On-Premises) and click Next.
Note: To add Office 365 as the source, select Office 365 (Exchange Online).
A dialogue box asking for the Exchange Server information will get opened.
- Select the required option (Multiple Mailboxes, Single Mailbox, Public Folder or Archive Mailbox)
- Mark the checkbox Its Exchange Server 2013/2016, if you are using Exchange 2016/2013 (also, you can opt to configure Outlook profile manually).
- Provide Exchange Server name or IP address and the Mailbox name.
Click Next to continue.
Select the mailboxes for migration. Click Next.
The Live Exchange Server gets added as the Source, and all its mailboxes are displayed. You can preview its content.
Note: Similarly, you can add Office 365 (Exchange Online) as the Source.
To add Outlook profile as the source
You can add Outlook profile as the source by selecting Outlook Profile (Default POP3, IMAP, Domino, GroupWise, Gmail, Exchange, Office 365) option in the Add Source dialogue box.
Select an Outlook profile from the list and then select an option—Single Mailbox, Public Folder, or Archive Mailbox; click Next.
After successful addition, a completion message is displayed. Click Finish to continue.
The Outlook profile gets added as the source. You can preview its content.
Step 2: Add PST files (new/existing) or Outlook profile as the destination
You have different options in the destination:
To add new PST file as the destination
If you want to save the source mailbox items to a new PST file, select Create New PST File as a destination from Add Destination dialogue box. Click Next to move further.
In the opened dialogue box, provide new PST File location, PST File Name and Store Name. You can also apply a password to your PST file by entering and confirming it. Click Next to continue.
You will get an information dialogue box for process completion.
And, your new PST file is created and added as a destination with the mailbox hierarchy.
To add existing PST file as the destination
You can add your existing Outlook PST file as a destination by selecting Existing PST File from Add Destination dialogue box. After selection, click Next.
Use Add button to add your PST file(s) as your destination. Click Next after the required selection.
Note: You can select and then remove the particular file as per requirement using Remove button.
You will receive a dialogue box with process completion report. Now, click Finish.
Your selected PST file(s) get added as a destination with mailbox hierarchy.
To add an Outlook profile as the destination
You can add Outlook profile as the destination by selecting Outlook Profile (Default POP3, IMAP, Domino, GroupWise, Gmail, Exchange, Office 365) option in the Add Destination dialogue box.
Select an Outlook profile and then select an option – Single Mailbox, Public Folder, or Archive Mailbox; click Next.
A completion message appears. Click Finish to continue.
The Outlook profile gets added as the destination.
Step 3: Migrate mailbox data
Copy & paste mailbox or folder
The software allows you to copy a mailbox or folder from the source directly to the destination location. To perform this, right-click on the added mailbox or mailbox folder. Then, select the option Copy Folder from it.
Now, right click on the destination and select the Paste Mailbox option.
Note: If you have copied a folder, the Paste Folder will be available.
In the Copy Folder dialogue box,
- Select the desired options (Copy Subfolder & Create Hierarchy)
- Provide details for the Date Filter (if required)
Click OK.
Note: In Date Filter, you have three options - Save All Items, Save Items in Selected Date Range, or Exclude Items in Selected Date Range. To save/exclude items of a date range, select the options for them and use the Add button to provide the date range.
A dialogue box Folder exported is displayed with all details of exported folder items. And your mailbox folder is exported at the new destination location.
Note: You can copy individual mailbox folders (Inbox, Sent items) to the destination mailbox. For this, use Copy Folder and Paste Folder options.
Copy & paste emails
You can use Copy Message(s) and Paste Message options to copy email(s) from a source mailbox folder to a destination mailbox folder. The steps are:
Select email(s) and select the Copy Message(s) from the right-click menu.
Select the target folder, right-click the mouse button and select Paste Message option.
A dialogue box will appear asking to paste message with hierarchy. If you want to do so, select the checkbox and click OK.
A dialogue box with the process the item details will be displayed like this.
Finally, your emails get pasted in the desired destination mailbox folder.
Drag & drop emails
You can simply drag emails from the desired mailbox folder and drop them in the destination mailbox folder.
First, select the emails and drag them to the required destination folder. A dialogue box with the details of items will be displayed like this.
And the dragged emails will be seen on the destination like this.
